Missions

In July 2021, record rainfall caused widespread flooding across Western Europe, with some areas suffering the worst devastation in decades. More than 180 casualties were confirmed and thousands forced to leave their houses.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Technical experts and logisticians from the European Commission's Humanitarian Aid and Civil Protection Service received training in emergency telecommunications from TSF in Nairobi.

In response to the severe food crisis in northern Kenya and its neighboring countries in the Horn of Africa, TSF dispatched a team to the affected area of Dadaab in northeastern Kenya. TSF were are responsible for connecting the crisis centre for NGOs working in the region.

After almost two years of drought, the situation in northern Kenya deteriorated in the summer of 2011. TSF partnered with VSF-Germany to conduct Cash For Work activities in South Marsabit District, Turkana West, North Horr and Loyangalani. Thanks to TSF's expertise, beneficiaries were able to be paid by the M-PESA mobile payment system.

On 11 March 2011 an earthquake measuring 9 on the Richter scale triggered a tsunami in North-East Japan, with 10-metre waves ravaging the coastal areas and causing the worst nuclear disaster since Chernobyl, with the explosion of the reactor of the Fukushima power station. The destruction of infrastructure, the shortage of fuel, and many power cuts to the capital make the situation extremely complex. TSF deployed from its base in Bangkok to provide its emergency communications facilities. The mission drew to a close due to the high risk of the nuclear alert.

On September 29, a devastating 8.0 magnitude earthquake triggered a devastating tsunami. TSF provided telecom and IT support to the organisations present. In coordination with the NDMO, humanitarian calling operations were conducted in the evacuation centres.

TSF deployed a team of emergency telecommunications specialists in the Darfur region of Sudan to conduct an assessment mission for the United Nations Office for the Coordination of Humanitarian Affairs (OCHA). The mission was to assess the telecommunications infrastructure in Nyala, El Genina and El Fasher to determine the needs of the United Nations and NGOs in these cities located to the west of the country near the Chadian border. This conflict-ridden region, which, according to international experts, had since 2003 killed more than 200,000 people and forced more than two million to flee fighting and take refuge in makeshift camps on both sides of the border in Chad and Sudan.

TSF deployed to the rescue and evacuation centre near Dresden Airport in Germany following the floods that hit Europe in August 2002.